The initial download fails before completion. |
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If you are using firewall software for anti-virus protection of your PC, your initial download may fail before completion depending on the setting of the firewall software.
Check the setting of the firewall software.
* Firewall software: Program to protect PCs from outside intrusion and make them safe
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Responses may be delayed a little, or it may take time before speech starts, depending on Web page configuration. Please wait a little until responses are made after you move the mouse. |
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Speech errors may occur depending on the sentence that is read.
This happens because the voice synthesis engine of Easy Web Browsing is not compatible. |
Speech omits some portion of a page. Easy Web Browsing speaks text not pointed to by the mouse pointer. off the point.
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Some pages do not allow speech depending on page layout.
* Page layout: Represents page configuration, and ways of creating pages
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Reading ignores the designated speech point. |
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Pages cannot be read if the page contains text that is coded with HTML. This can happen in a case such as a page containing the contents of a mail magazine. A page must be read as a block from the beginning to the end at all times, irrespective of a point that is designated on that page.
* Mail magazine: Magazine that is regularly issued to subscribers via e-mails.
* HTML: Language used to build and display Internet pages.
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Operation buttons and the setting panel have disappeared. |
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If Easy Web Browsing has been used for a long time, the button display may disappear in while you are browsing. Click any vacant point on the button or in the setting panel. |
A change of style is not reflected after the page is moved. |
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A response may be delayed a little, or it may take time to adjust a style or screen magnification, depending on page configuration.
Please wait while the change in style is reflected. |
Easy Web Browsing aborted with an error display. |
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Restart Internet Explorer. If your PC does not respond, please turn it off and restart. |
A page pop-up window is not displayed in front. |
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A pop-up window is not displayed in front even if it is opened.
Click the Back button.
* Window: An independent and small screen that is prepared at the startup of a program. An image and document are displayed on such screen. * Pop-up: To open a new window automatically and display separate contents. Or such window.
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Cannot return to the previous page from a pop-up window. |
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On some pages, returning to the previous page is not possible from the pop-up window.
In this case, please restart by clicking the Default button, or return to the previous page by clicking the Back button three times or more.
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A small window cannot be maximized when two or more pop-up windows are opened. |
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One of the pop-up windows may not be maximized.
If you want to close this pop-up window, click the Close button on that page or, close the pop-up window by clicking x on the upper right corner of the window. |
The magnified part moved upward incorrectly after the PC recovered from standby conditions. |
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When the PC is recovered from standby conditions, the text magnification part may move upward incorrectly. In this case, please restart Easy Web Browsing.
* Standby: Conditions in which nothing is displayed on the screen by retaining the conditions immediately before the PC is turned off for the purpose of saving power consumption.
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Easy Web Browsing aborted because software that automatically closes pop-up ads was being used at the same time.
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If you use software that automatically closes pop-up advertisements together with Easy Web Browsing, browsing may abort when the pop-up ads are closed. In that case, exit the software that automatically closes pop-up ads, and do not to use it with Easy Web Browsing. |
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